RentFix Support

Last updated: June 2026

Contact Us

Email: support@lyc.yun

We typically respond within 1-2 business days.

Frequently Asked Questions

How do I create a work order?

Tap the "+" button on the Work Orders tab. Fill in the property, unit, category, and description. Set the urgency level and submit.

How does AI Diagnosis work? PRO

When creating a work order, type a description of the issue (at least 10 characters), then tap the Analyze button. The AI will analyze your description and provide:

Tap "Apply AI Suggestions" to auto-fill the category and urgency fields. You can always change them manually.

AI Diagnosis requires a Pro subscription and iOS 26+ with Apple Intelligence.

Is my data sent to AI servers?

No. All AI analysis runs entirely on your device using Apple's on-device Foundation Models. Your work order descriptions and AI results never leave your iPhone. No internet connection is required for AI analysis.

How do I add photos to a work order?

Open a work order and tap on any phase column (Submitted, Arrival, In Progress, or Completed) to upload photos from your camera or photo library.

Does RentFix sync across devices?

Yes. RentFix uses iCloud to automatically sync your data across all your Apple devices. No account setup required — just make sure iCloud is enabled on your device.

What does the Free plan include?

The Free plan includes 1 property, 5 active work orders, unlimited expenses and contractors, and iCloud sync. AI Diagnosis and expense export require a Pro subscription.

What does Pro include?

Pro unlocks everything: unlimited properties and work orders, full history, AI-powered repair diagnosis with cost estimates and DIY tips, expense export to CSV and PDF, and smart reminders for lease expiry, HVAC filters, and more.

How do I export my data?

Go to Settings → Export Data. Your data will be exported as a JSON file that you can save or share. Pro users can also export expenses as CSV or PDF reports.

Bug Reports

If you encounter a bug, please email us with the following details:

Data & Privacy

RentFix does not collect, sell, or share your personal data. All data is stored locally on your device and synced via your private iCloud. AI analysis runs entirely on-device. See our Privacy Policy for details.

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